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Privacy Policy

Last Updated: October 3, 2024

Tutivsoft (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our websites, applications, and services, including Advanced Time and Task Tracker, Asheville Annotator Tools, ThaliCam, Plant Health Check, and our browser extensions.

By using our Services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We collect information to provide and improve our Services. The type of information we collect depends on the specific app or service you use.

Information you provide to us directly:

  • Account Information: When you create an account, we may collect your name, email address (e.g., your email ID if you sign in with Google), and password. This is required for syncing data across devices for apps like Advanced Time and Task Tracker or for subscription management.
  • Support & Communication: When you contact us for support at dev_team_support@tutivsoft.com or billing_support@tutivsoft.com, we collect your email address and the content of your message to respond to your inquiry.

Information collected automatically:

  • Usage Data: We collect information about how you use our apps. For example, Advanced Time and Task Tracker records app usage times and task durations. ThaliCam processes images locally on your device to identify food, but we do not collect or store these images. Asheville Annotator Tools processes your documents locally to highlight terms, and we do not store your documents on our servers.
  • Device Information: We may collect basic device information, such as your device model, operating system version, unique device identifiers, and IP address. This helps us to improve our apps and troubleshoot issues.
  • Analytics: We use third-party analytics services (e.g., Google Analytics) to understand how our apps are used. This data is aggregated and does not personally identify you. It helps us see which features are most popular, like the productivity reports in Advanced Time and Task Tracker or the bulk processing in Asheville Annotator Tools.

Specific to certain apps:

  • ThaliCam: This app uses your camera to identify food. The image analysis is done on your device, and the images are not sent to our servers. We may collect aggregated, anonymized data about the types of foods recognized to improve our AI models.
  • Plant Health Check: Similar to ThaliCam, this app uses your camera for disease diagnosis. The image is processed locally on your device and not stored on our servers. We may collect anonymized data on plant disease diagnoses to enhance our AI.
  • Advanced Wisdom Vault Search ChatGPT: This Chrome extension processes your search queries locally to provide a more enhanced search experience. We do not collect or store your search history. The data is processed within your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Services: We use your information to operate and deliver the features of our apps, such as time tracking in Advanced Time and Task Tracker or document annotation in Asheville Annotator Tools.
  • To Improve Our Services: We analyze usage data to understand user behavior, fix bugs, and develop new features for our apps.
  • To Communicate with You: We use your email to send you important updates, security alerts, and support messages.
  • For Security: We use information to detect and prevent fraud, unauthorized access, and other malicious activity.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • With Your Consent: We may share your information if you give us explicit permission to do so.
  • For Legal Reasons: We may disclose your information if required by law, such as to comply with a court order, subpoena, or government request.
  • With Service Providers: We may share data with third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, and analytics. These providers are obligated to protect your information and use it only for the purposes we’ve outlined.

4. Data Security

We implement a variety of security measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Choices and Rights

  • Accessing and Updating Your Information: You can access and update your account information directly within the app settings.
  • Data Deletion: You can request the deletion of your account and associated data by contacting us at dev_team_support@tutivsoft.com. Please note that some data may be retained for legal or operational purposes.
  • Opt-Out of Communications: If you receive promotional emails from us, you can unsubscribe by following the instructions in the email.

6. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Support: dev_team_support@tutivsoft.com Billing: billing_support@tutivsoft.com